Published Date: 29/05/2026
Updated Date: 29/05/2026


According to Beyond Blue, 1 in 4 Australians will experience a mental health condition at some stage in their life, yet many people wait far too long before asking for support. Mental health counselling offers a safe, confidential space to work through what is weighing on you, develop practical strategies, and begin to feel like yourself again. This article explains what counselling involves, what it can help with, and how to access it on the Gold Coast.
Mental health counselling is a structured, evidence-based process in which a trained professional helps you explore your thoughts, feelings, and behaviours in a safe and non-judgemental environment. Through conversation, reflection, and practical skill-building, counselling supports you to understand what is happening for you, develop healthier ways of responding, and make meaningful changes in your life.
Counselling is sometimes used interchangeably with therapy or psychology, but there are meaningful distinctions. A registered psychologist, as described on Healthdirect Australia, has completed postgraduate clinical training and is qualified to assess and diagnose mental health conditions, administer formal psychological testing, and deliver intensive evidence-based treatments. Counselling is a broader term that encompasses supportive, insight-oriented, and skills-based work that can be provided by a range of practitioners.
At Integrated Health Specialists, I am a registered psychologist who also offers holistic counselling as part of my practice. This means I bring clinical depth to every conversation, and I am equipped to address both everyday challenges and more complex mental health concerns within the same integrated approach.
One of the most common things I hear from new clients is that they were not sure their problems were serious enough to seek support. I want to address that directly: you do not need to be in crisis to benefit from counselling. The following are some of the most common areas I work with.
Anxiety conditions affect 1 in 4 Australians and are among the most treatable mental health concerns. Counselling and psychological therapy for anxiety help you understand the thinking patterns and behaviours that maintain anxiety, develop practical coping strategies, and reduce the hold that anxious thoughts have over your daily life. For everyday stress management counselling can provide tools for responding more effectively to pressure before it builds into something more serious.
Depression is not simply feeling sad. It can affect your energy, motivation, concentration, relationships, and sense of identity. As Healthdirect notes, depression is a serious condition that responds well to treatment. Counselling and psychological support for depression typically involve working on thought patterns, behavioural activation, and the underlying factors contributing to low mood. Many clients are surprised by how quickly they begin to feel some shift when they have the right support in place.
Grief is a natural response to loss, but that does not make it easy to carry. Whether you are dealing with the death of someone close, the end of a relationship, a health diagnosis, job loss, or the quieter grief of a life stage changing, counselling for grief and loss provides a space to process what has happened and find a way forward. Life transitions, including retirement, becoming a parent, or children leaving home, can also trigger grief and disorientation that responds well to professional support.
Trauma can surface long after the original event, and its effects are often misunderstood. If you find yourself experiencing intrusive memories, emotional numbness, hypervigilance, or strong reactions to triggers that seem disproportionate to the situation, these are common signs of unresolved trauma. Psychological support for trauma and PTSD at Integrated Health Specialists draws on evidence-based approaches tailored to your experience and pace.
Whether you are navigating conflict with a partner, struggling with communication patterns that keep repeating, or dealing with a difficult family dynamic, relationship counselling can help. You do not need to wait until a relationship is in crisis to seek support. Many couples and individuals use counselling proactively to strengthen communication, work through a challenging period, or process the impact a relationship is having on their mental health.
Low self-esteem is one of the most common threads I see in my practice, running underneath anxiety, depression, people-pleasing, perfectionism, and relationship difficulties. It rarely announces itself directly. Instead, it shows up as the voice that says you are not enough, not capable, or not worthy of the things you want. Support for low self-esteem and self-worth addresses both the surface symptoms and the deeper beliefs driving them.
Not all challenges fit neatly into a diagnostic category. Sometimes life simply throws something at you that you were not prepared for: a sudden change, a difficult decision, a period of uncertainty or disconnection. Counselling for adjustment issues helps you make sense of what is happening and find your footing again.
Many people feel nervous about their first appointment, often because they are not sure what to expect. Here is what typically happens.
The first session is primarily a getting-to-know-you conversation. I will ask about what has brought you in, what is going on in your life, and what you are hoping to get from counselling. This is not an interrogation or a formal assessment, though I will be gathering a picture of your situation. It is an opportunity for both of us to understand whether we are a good fit and what a useful direction might look like.
Subsequent sessions build on that foundation. We might explore specific patterns or experiences, work on practical skills, or simply use the space to process something that has been building. What I will not do is tell you what to do with your life. A counsellor’s role is not to make decisions for you but to help you develop the insight, clarity, and skills to make them yourself.
Sessions at Integrated Health Specialists typically run for 60 minutes. I offer both in-person appointments from our Mudgeeraba practice and online sessions for greater flexibility.
This is one of the most common questions I receive, and it is a good one to ask. The honest answer is that the distinction matters more in some situations than others.
In Australia, the title of psychologist is protected by law. Registered psychologists must complete an accredited undergraduate degree, a postgraduate qualification (typically a master’s or doctoral program), and a supervised practicum before they can practice. They are regulated by AHPRA and the Psychology Board of Australia. Only registered psychologists can diagnose mental health conditions and access Medicare rebates under a Mental Health Treatment Plan.
The title of counsellor is not protected in the same way. Anyone can call themselves a counsellor, though many have completed substantial training through accredited programs. The quality of counselling services varies widely depending on the practitioner’s background and training.
At Integrated Health Specialists, I am a registered psychologist. This means that when you work with me, you are receiving care from a clinically trained, government-regulated practitioner. You may also be eligible for a Mental Health Treatment Plan through your GP, which provides Medicare rebates for up to 10 psychology sessions per year. I recommend asking your GP about this option if cost is a concern.
The short answer is: whenever something is affecting your quality of life and you would benefit from professional support to work through it. You do not need to be in crisis. You do not need a diagnosis. You do not need to have exhausted all other options first.
Some useful questions to ask yourself: Are you finding it harder than usual to manage your emotions, relationships, or daily responsibilities? Have you been carrying something difficult for a while without finding a way through it? Are you using unhealthy coping strategies such as alcohol, overworking, or avoidance to manage how you feel? Do you feel like you would benefit from a space to think through something with someone skilled and impartial?
If the answer to any of those is yes, counselling is worth considering. Our FAQs page has additional information about what to expect from your first appointment at Integrated Health Specialists.
You do not need a referral to book an appointment with me directly. Simply reach out via our connect page and we can arrange an initial session at a time that suits you.
If cost is a concern, ask your GP about a Mental Health Treatment Plan. This plan provides Medicare rebates for up to 10 psychology sessions per year with a registered psychologist. To be eligible to claim Medicare benefits for selected mental health treatment services, you have been assessed as having a clinically diagnosed mental disorder requiring at least a moderate level of support. A GP simply needs to assess that psychological support is appropriate for you.
I offer both in-person sessions from our practice in Mudgeeraba and online sessions for those who prefer greater flexibility or if you don’t live locally. If you are ready to take the first step, I would love to help. Book an initial session here.
What is the difference between a counsellor and a psychologist in Australia?
In Australia, the title of psychologist is legally protected and requires AHPRA registration, postgraduate clinical training, and supervised practice. Psychologists can diagnose mental health conditions and provide Medicare-rebatable services. The title of counsellor is not protected and training varies. At Integrated Health Specialists, psychology services are provided by a registered psychologist, which offers you the highest level of clinical accountability and Medicare access.
Is counselling covered by Medicare in Australia?
Psychology sessions with a registered psychologist are covered by Medicare when you have a Mental Health Treatment Plan from your GP. You are entitled to up to 10 rebated sessions per calendar year. Speak to your GP about whether you are eligible.
Can counselling help with depression?
Psychological therapy for depression are among the most effective treatments available, but from a registered psychologist. Approaches such as Cognitive Behaviour Therapy (CBT) and Acceptance and Commitment Therapy (ACT) have strong evidence bases for depression, and many clients experience meaningful improvement within a relatively small number of sessions.
How many counselling sessions will I need?
This varies significantly depending on what you are working on and your starting point. Some people feel real shifts within 6 to 10 sessions; others benefit from longer-term support. At Integrated Health Specialists, I work with you to set realistic expectations based on your individual situation and goals.
What happens in a first counselling session?
The first session is primarily a conversation. I will ask about what has brought you in, what is going on in your life currently, and what you are hoping to get from the process. It is an opportunity for us to get a feel for each other to make sure we are a good match, and to start mapping out a useful direction. There is no pressure to cover everything at once.
Can I see a counsellor for everyday problems, not just serious mental illness?
Absolutely, and I would encourage you to. Counselling is not only for people in crisis or with a clinical diagnosis. Holistic counselling can be enormously helpful for work stress, relationship friction, low confidence, life transitions, grief, and many other challenges that affect everyday functioning and quality of life. You do not need to be seriously unwell to deserve support.
This information is for educational purposes and does not replace professional advice. If you are experiencing a mental health crisis, please contact emergency services or call Lifeline on 13 11 14.
Author:
Michelle van Namen is a Psychologist, Clinical Hypnotherapist, Life Coach and Integrative Health Practitioner with over 30 years of international experience working with human behaviour and improving mental health. Established in 2006, Integrated Health Specialists is her psychology practice located on the Gold Coast.
BA (Hons) in Psychology – University of Wollongong, 1995
Registered Psychologist with the Psychology Board (AHPRA) PSY0001395059
Member of the Australian Association of Psychologists Inc (AAPI) 15525
Medicare and Health Insurance Provider